Gambaran Syarikat

Jenis Syarikat: Travelty Travel & Tours Sdn Bhd - Umrah Group Tour
Tahap: Fasa Startup
Industri: Pelancongan Agama & Perkhidmatan Travel

Carta Organisasi Visual

Lutfi
CEO / General Manager
Wani
Finance Assistant
Operations
Ustaz Ridzwan
Chief Operations Officer (COO)
Menyelia perancangan pelancongan, logistik, dan pelaksanaan
Kak Su?
Tour & Logistics Coordinator
Susun penerbangan, penginapan, pengangkutan dan visa
Para Mutawwif
Umrah Tour Leader
Pimpin lawatan, urus kumpulan, pastikan haji lancar
Staff Admin
Staff Admin
Airport duty (checkin), handle roadshow, setup registration counter, manage database phone/email
Sales & Marketing
Areej
Chief Branding Officer (CBO)
Membangunkan strategi jualan dan kempen pemasaran
Ustaz2
Sales Executive (Agent)
Mencari pelanggan. Menjawab persoalan.
Rafii?
Marketing Specialist
Cipta bahan promosi, urus kehadiran dalam talian
Aqma + ?
Customer Service Representative
Jawab pertanyaan, selesaikan isu, berikan sokongan
Corporate Sales & Relations
Aiman
Chief Relations Officer (CRO)
Urus sokongan pelanggan dan proses maklum balas
Corporate Sales
Corporate Sales
Handle corporate clients, B2B sales, group bookings untuk companies

Kepimpinan Eksekutif

CEO / General Manager

Nama: Lutfi

Jabatan: Executive

Lapor kepada: Board/Pemilik

Tanggungjawab: Arah strategik keseluruhan dan pengurusan agensi

Gaji: RM3,000 (ditangguh)

Finance Assistant

Nama: Wani

Lapor kepada: CEO / General Manager

Tanggungjawab: Mengendalikan kewangan dan simpan kira

Gaji: RM1,700 (ditangguh)

Struktur Jabatan

1. Jabatan Operations

Lapor kepada: CEO / General Manager

Chief Operations Officer (COO)

Nama: Ustaz Ridzwan

Lapor kepada: CEO / General Manager

Tanggungjawab: Menyelia perancangan pelancongan, logistik, dan pelaksanaan

Gaji: RM3,000 (ditangguh)

Tour & Logistics Coordinator

Nama: Kak Su?

Lapor kepada: Chief Operations Officer (COO)

Tanggungjawab: Susun penerbangan, penginapan, pengangkutan dan visa

Gaji: RM1,700

Bilangan: 2

Umrah Tour Leader

Nama: Para Mutawwif

Lapor kepada: Chief Operations Officer (COO)

Tanggungjawab: Pimpin lawatan, urus kumpulan, pastikan haji lancar

Gaji: RM2,500-RM3,500 satu job (ikut seniority)

Bilangan: 0 (project-based contractors)

Staff Admin

Nama: [Perlu diisi]

Lapor kepada: Chief Operations Officer (COO)

Tanggungjawab: Airport duty (checkin), handle roadshow, setup registration counter, manage database phone/email

Gaji: RM1,700

Bilangan: 1

2. Jabatan Sales & Marketing

Lapor kepada: CEO / General Manager

Chief Branding Officer (CBO)

Nama: Areej

Lapor kepada: CEO / General Manager

Tanggungjawab: Membangunkan strategi jualan dan kempen pemasaran

Gaji: RM3,000 (ditangguh)

Sales Executive (agent/Commission)

Nama: Ustaz2

Lapor kepada: Chief Branding Officer (CBO)

Tanggungjawab: Mencari pelanggan. Menjawab persoalan.

Gaji: Commission = RM300-RM500 /pax (ikut bilangan customer/senior)

Bilangan: 0 (commission-based)

Marketing Specialist

Nama: Rafii?

Lapor kepada: Chief Branding Officer (CBO)

Tanggungjawab: Cipta bahan promosi, urus kehadiran dalam talian

Gaji: RM1,700

Customer Service Representative

Nama: Aqma + ?

Lapor kepada: Chief Branding Officer (CBO)

Tanggungjawab: Jawab pertanyaan, selesaikan isu, berikan sokongan

Gaji: RM1,700 (ditangguh)

Bilangan: 2

3. Jabatan Corporate Sales & Relations

Lapor kepada: CEO / General Manager

Chief Relations Officer (CRO)

Nama: Aiman

Lapor kepada: CEO / General Manager

Tanggungjawab: Urus sokongan pelanggan dan proses maklum balas

Gaji: RM3,000 (ditangguh)

Corporate Sales

Nama: [Perlu diisi]

Lapor kepada: Chief Relations Officer (CRO)

Tanggungjawab: Handle corporate clients, B2B sales, group bookings untuk companies

Gaji: RM1,700

Bilangan: 2

Ringkasan Organisasi

13
Jumlah Keseluruhan
4
Sales & Marketing
4
Operations
3
Corporate Sales & Relations

Jumlah Bilangan Mengikut Jabatan:

  • Executive: 2 orang (1 CEO + 1 Finance Assistant)
  • Operations: 4 orang (1 Manager + 2 Coordinators + 1 Staff Admin)
  • Sales & Marketing: 4 orang (1 Manager + 1 Marketing Specialist + 2 Customer Service Representatives)
  • Corporate Sales & Relations: 3 orang (1 Manager + 2 Corporate Sales)

Jumlah Keseluruhan: 13 orang

Struktur Gaji:

  • Executive Level: RM3,000 (ditangguh)
  • Manager Level: RM3,000 (ditangguh)
  • Coordinator/Specialist Level: RM1,700
  • Sales Commission: RM300-RM500 per passenger
  • Tour Leader: RM2,500-RM3,500 per job

Nota:

  • Beberapa jawatan ada nama tentative (tanda dengan "?")
  • Executive dan Manager positions ada deferred compensation semasa startup phase
  • Sales team operate berdasarkan commission structure
  • Tour Leaders adalah project-based contractors